TreatsxKD Shipping Policy

At treatsxkd, every order is made with care and packaged to help it arrive safely.

Processing Time

Orders are typically processed within 2–4 business days unless otherwise stated. Because many items are made to order, processing times may vary during drops, restocks, holidays, or high-volume periods.

Shipping Days

We currently ship Monday through Thursday to help avoid packages sitting over the weekend.

Orders placed later in the week may be shipped the following business week or 1 day shipping must be selected at checkout.

Shipping Method

All shipped orders are sent through USPS or UPS. Once your order has been dropped off and accepted by the carrier, tracking information will be provided. 

Shipping Speed

Shipping speed is selected at checkout when available. Please note that shipping time is separate from processing time.

Address Accuracy

Please make sure your shipping address is entered correctly before placing your order.

Treatsxkd is not responsible for packages sent to incorrect addresses provided by the buyer.

Delayed, Lost, or Stolen Packages

Once a package has been shipped, it is in the hands of the carrier.

Treatsxkd is not responsible for postal delays, lost packages, stolen packages, or delivery issues caused by USPS.

If an issue comes up, please contact USPS directly using your tracking number.

Warm Weather / Product Care

Some items may be sensitive to heat during warmer months. We do our best to package orders appropriately, but Treatsxkd is not responsible for melting or texture changes caused during transit or by packages being left outside after delivery.

Please be sure to bring your package inside as soon as it arrives.

Final Sale

Due to the nature of our products, all shipped orders are final sale and are not eligible for returns or exchanges.

Questions

For questions about your order, please reach out before placing it so we can make sure you have the information you need. We can be reached by phone 301-893-4375 or email treatsxkd@gmail.com